In times of crisis, we need to use simple, human language: “How are you? I know this is scary.”

We also need to provide clear information and direction, often: “Today, this is what we can do and it matters that we do it well.”

Now is the time to communicate, communicate, communicate:

  • What is happening this morning?
  • What does it mean for those you lead?
  • What exactly are people best to focus on today?

And, check in with them, what do they most need in order to do so?

To advance your communication skills, read these two Forbes posts (5 minutes):

Become A Better Communicator: One Simple Change That Changes Everything


Artistic Unity: How to radically improve your leadership communication


About the Author

Susanne Biro is coach to C-suite and executive level leaders. She is also an author, program designer, master facilitator, Forbes & CEO Magazine contributing writer and TEDx speaker. For close to two decades, Susanne has worked internationally with senior-level leaders in some of the world’s best companies. Whether coaching one-on-one or authoring, designing, and delivering leadership programs, her passion is the same: to help leaders reach their next level of personal, professional, and leadership mastery.

Susanne can be reached at 604.864.5408 or via email at

Get the latest news from Susanne Biro sent directly to your inbox

Hi! Thank you for inquiring into my work.

Several times a year I share information that is highly relevant to advancing senior level leaders - personally, professionally and spiritually. If this holds interest for you, let’s keep in touch!

* indicates required