In times of crisis, we need to use simple, human language: “How are you? I know this is scary.”
We also need to provide clear information and direction, often: “Today, this is what we can do and it matters that we do it well.”
Now is the time to communicate, communicate, communicate:
And, check in with them, what do they most need in order to do so?
Susanne Biro is coach to C-suite and executive level leaders. She is also an author, program designer, master facilitator, Forbes & CEO Magazine contributing writer and TEDx speaker. For close to two decades, Susanne has worked internationally with senior-level leaders in some of the world’s best companies. Whether coaching one-on-one or authoring, designing, and delivering leadership programs, her passion is the same: to help leaders reach their next level of personal, professional, and leadership mastery.
Susanne can be reached at 604.864.5408 or via email at email@example.com